Terms & Conditions – EliteDental

TERMS AND WARRANTY INFORMATION

Shipping fee is within the 48 contiguous Unites Stats only; additional shipping charge varies for Alaska, Hawaii, and Puerto Rico. For all California residents, please note that all the products will incur a California State Tax. For more information, please visit http://www.boe.ca.gov/cgi-bin/rates.cgi

We honor credit cards from Visa, MasterCard, and American Express

TERMS: All accounts are payable within 30 days of statement date. Accounts not paid within the stated terms will be subject to COD status and a late charge of 2.5% of the unpaid balance. In the event Elite48 Dental Studio engages any third parties to collect any outstanding monies owed by the business specified above (the “Customer’), then undersigned agrees to pay Elite48’s reasonable collection costs, including attorney fees, whether or not litigation has commenced against customer, and all costs of litigation incurred. The undersigned represents that he/she has the authority to execute this credit agreement on behalf of the Customer and legally bind Customer to the terms, conditions and obligations set forth herein. Product and alloy prices are subject to change without notice, and may be reflected in Elite48’s statements and invoicing, accordingly. RX must be enclosed with original case submission.

Limited Warranty/Limitation of Liability Elite48 warrants that all dental services or devices (a “service” or a “device”) are made expressly according to your specifications and approval in the belief that the device will useful and MAKES NO OTHER WARRANTITES INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRNATY OF MERCHANT ABILITY OR FITNESS FOR PARTICULAR PURPOSE. In the event of Customer’s return of a device that is shipped to you and fails to perform as expressly intended per your specifications, Elite48 may elect, in its sole discretion, to (i) repair or replace the device without charging Customer for the cost of materials and workmanship/labor or (ii) refund the original price paid at Elite48’s sole option, as follows: (1) titanium abutments (excluding abutments with angulations greater than 20 degrees), up to one year (if the failure is caused by the failure of the dental implant, a replacement will provided upon request); (2) porcelain fused to metal, full metal, single-unit inlay/onlay, and crown composite resin final prosthetics (excluding mutually opposing implant-supported full arch bridges), milled implant bars, and screw-retained abutments (excluding abutments with angulations greater than 20 degrees), up to one year, (3) composite resin crowns (excluding Maryland and inlay/onlay bridges) up to one year, (4) framework only up to one year, (5) dentures and partials including screw-retained dentures (excluding immediate dentures and partials) up to one year if the failure is due to defects in materials or workmanship, (6) thermoformed appliances, composite resin Maryland and inlay/onlay bridges, if the failure is due to defects in materials or workmanship up to six months, (7) new smile cosmetic appliances up to thirty days, (8) confirmations jigs, veneers, IPS e.max, immediate dentures and partials, orthodontic appliances, flippers, retainers, surgical guides,, and all other dental devices up to thirty days if the failure is due to defects in materials or workmanship. All warranties are warranted only if the failure is due to defects in material or workmanship. You agree to pay all other costs of adjustment, repair and replacement of a device. Except where prohibited by law, Elite48 WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGES ARISING FROM THE USE OF A DEVICE, WHEATHER DIRECT, INDIRECT, SPECIAL INCIDENTAL OR CONSEQUENTIAL, regardless of the theory asserted, including warranty, contract, negligence or strict liability and if such disclaimer is not permitted by law, the durations of any implied warranty is limited to 30 days from the invoice date. In the event of a dispute and absent an amicable resolution the parties mutually agree to waive class actions in favor of mandatory individual arbitration of claims under this limited warranty in and in accordance with the laws of California. Elite48 does not guarantee the performance of independent carriers. Customer shall indemnify and hold harmless Elite48 and its partners, owners, officers, employees, contractors and agents (“Indemnified Parties”) against any and all claims, losses, liabilities, expenses or damages to property or person arising from Customer’s use of any service or device provided by Elite 48.

Elite48 provides dental laboratory services or devices (a “service” or a “device”) in the belief that such devices will be useful but WITHOUT ANY WARRANTY – without even the implied warranty of MERCHANTABILITY or FITNESS FOR PARTICULAR PURPOSE except that, subject to the return of devices that are placed and then fail, the lab will, in its sole discretion, either repair or replace such devices without charge for the lab’s cost of material and workmanship for a period of thirty (30) days from the invoice date (hereafter referred to as the lab’s “remake warranty”) The remake warranty does not cover breakage resulting from accident or misuse. The lab’s remake warranty is the lab’s sole obligation and the client’s sole remedy. This Warranty is exclusively for your benefit, is not transferable and does not extend to any patients. You agree to pay all costs, such as but not limited to the cost of preparation or veneering. You agree to indemnify and hold the lab harmless from and against any claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your use of said devices. You acknowledge that limitations on liability are a usual part of business-to-business relationships, and a common practice in the dental industry, and that such limitations as specifically stated above and relied upon by the lab when establishing the cost of providing dental laboratory services to your order. All matters arising from said relationship shall be interpreted and enforced in accordance with the laws of California.

For the most up to date version please visit:

Elite48dentalstudio.com

Please allow 10 full working days for all products. Please note the working time starts once the case is received in lab. Working times are not guaranteed and do not include weekends and holidays.

Rush services are available for an additional fee on most products but must be prescheduled. All rush cases must be prescheduled by calling Customer Service before the case is shipped. The time of pickup and delivery may affect the turnround time.